Many people that have subscribed to broadband services are disappointed, because they simply do not enjoy the speeds that they expected. This frustrates them, because they thought that the very fact they pay more for the service would improve the speed of their connections. This guide aims to explain issues about broadband speed. We discuss the factors that influence the speed, reasons why the speed varies and what you can do to improve matters.
It is important to understand just exactly what broadband speed is before you can hope to do something about it. After all, the main reason why you upgraded from a dial-up connection to broadband is because you wanted a faster connection, right? You wanted websites to download quicker, emails to be received faster and you may want to watch video clips or listen to music.
Another advantage of a faster connection is that you can upload much faster than with a dial-up connection. Uploading is when you transfer files from your own computer to the Internet.
One example would be when you want to upload a home video to YouTube, where it would be available for other people to view. In some cases it is simply not feasible to upload or download files unless you have a high speed connection. With a dial-up connection, for example, it would take an unacceptable long time for even a short video to download or upload. Another great advantage of fast connections is that more than one computer can use the connection at the same time. This saves money. In fact, in order to truly make the most of everything offered by the internet it is imperative to have a fast connection: broadband.
Your broadband speed can differ from time to time due to several factors. We discuss those factors elsewhere in this guide. Speed is measured in Kbps (Kilobits per second) or Mbps (Megabits per second). The more bits per second you can download the faster your connection. The older dial-up connections offered speeds of 56Kbps and the most basic broadband connection speeds of 512Kbps. This is ten times the speed of a dial-up connection!
Many people fall for “never to be repeated deals” and enter into contracts for packages that simply do not suit their needs and paying for services they simply do not use. It is important to determine your personal needs before entering into any type of agreement. Xinix makes the following recommendations that are based upon your usage needs.
A number of surveys have revealed that consumers that have signed on for packages that promise speeds of up to 8MBps actually enjoy only 2 to 3 Mbps. In many other cases speed tests have shown that numerous users do not enjoy speeds much higher than dial-up speeds. It is only natural that this state of affairs frustrates users!
There are numerous speed test services available. Care should be taken, however, because many of them are rather unreliable: they only test the speed as it is at that particular moment. Many service providers also offer speed tests but some people warn that these often produce false results that are designed to make the speed look better than it actually is!
Xinix offer you a reliable speed test service that will measure your average speed accurately. Our service performs a number of tests on your connection in order to produce accurate results calculated from more than one test. One of the reasons why our service is so accurate is because it uses the system clock to measure your average download speed over a period of time. If you are in the United Kingdom our service will be able to produce accurate results regardless of who your broadband service provider is or where you are.
The speed test offered by xinix.co.uk is absolutely free! You do not have to download any software, you are not exposed to any risk of virus infection and you are not obliged to enter into any kind of agreement! All it does is to give you an honest and independent assessment of your download speeds.
There are a number of steps you can take if you are unhappy with your download speed:
If your broadband service provider cannot solve your problems and if you decide that it would be best to move to another service provider, xinix.co.uk recommend that you use our Broadband Comparison page to compare the various packages on offer or call us free on 0800 5200 300