sipdesk.UC

Unified Communications for a Complete Communication
and Collaboration Experience

Contact Us

Video Conferencing

Deliver an Immersive in-office same-room online meeting experience from anywhere. Making Meetings More Personal with Best-in-Class Video Conferencing

Share their screen, share just an App or file sharing
Secure face-to-face meetings wherever you are
Easily join or schedule video conferences with calendar integrations
Collaborate Anywhere
on Any Device
Effectively host large-scale events or webinars
Brand your webinars, event invitations and registration site.
Replay or download your online meetings for on-demand viewing with a single click

Team Chat & Messaging

Collaborate Anywhere on Any Device

  • 1

    Chat in Public or Private Channels

    Customize your channels by co-workers, departments, etc.

  • 2

    Sync Between Devices

    Seamlessly transition throughout your day.

  • 3

    Status / Presence

    Sync status and presence to show if someone is online and their status.

  • 4

    Launch Audio or Video Calls

    With a single click from your chat.

  • 5

    Share Important Content

    Collaborate through file sharing, share sentiment through emojis.

  • 6

    Seamlessly SMS

    With External Participants from the same interface.

Cloud Calling

Full Suite of PBX Features in the Cloud from Any Device

Core Features

Multi-Level Auto-Attendant
Visual Voicemail
Call Recordings
Music On Hold
Presence
Multi-Language IVR

Call Handling

Caller-ID, Blocking & Do Not Disturb
Call Forwarding & Transfer
Call Waiting & Parking
Conferencing
Answering Rules

Device Management

Auto-Provisioning
Customization of Directories
Device Overrides
Geography Base Provisioning
HotDesking

Call Management

Call Monitoring
Call Queues & Routing
Ring Group

Voice Services

Text To Speech
Speech To Text

Easy Administration

User Persona Access Controls
Multi-Site Support
Analytics

Security

Secure Portal
Transport Layer Security
SRTP Audio Encryption
STIR/SHAKEN Support

Mobile-First

Everything You Need in the sipdesk.UC App

  • 1

    Call

    Call

  • 2

    Meet

    Built-in video meetings help you connect face-to-face and build trust.

  • 3

    Chat

    Chat in public or private channels and instantly transition from chat to meetings.

  • 4

    Share

    Collaborate through file sharing and share sentiment through emojis.

  • 5

    Seamlessly SMS

    Easily SMS with external participants from the same interface.

  • 6

    Intuitive Digital Workspace

    No learning-curve needed.

sipdeskMOBILE Provides:

Siri Integration

Virtual Attendant

Seamless Wi-Fi / Cellular Handoff

Move Your Call with You

Make & Receive Business Calls

Instant Messaging

SMS Messaging

View Call & Message History

Shared Contacts

Voice to Text Voicemail Transcription using GoogleAI

Contact Center

Everything You Need in the sipdesk.UC App

Secure Built-In Cloud-Native Contact Center

  • Expanded Auto-Attendant;
  • Extensive Contact Center Reporting;
  • Customized Call Queue Routing & Thresholds;
  • Comprehensive Agent Customization;
  • Additional Channels with SMS Queuing;
  • Extensive Contact Center Monitoring;
  • Graphs, Statistics & Trend Analysis;
  • Real time Monitoring & Alerts.

More Key Features

  • Pre-Built & Customer Performance Dashboards
  • Call Recording
  • Employee Performance Management
  • Quality Assurance & Monitoring
  • Screen POP with 250+ CRM Integrations
  • Speech Recognition-Enabled Self-Service Accelerating Resolution Times

Over 250 Integrations, including Microsoft Teams!

See how it works for your business

A sales advisor will contact you for a personalised, informative demo on the key features and benefits of a cloud phone system.