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Your Brand
our Contact Centre

Enable a Contact Center that delivers on the promise of seamless customer experiences. Increase team efficiency and productivity.

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Optimise Your Customer Engagement

Deliver improved and streamlined customer experiences that can increase the brand loyalty between your customer and your business.

Voice

Clear, crisp and clean call quality allowing through innovative routing.

ACD

Streamline the customer journey through your call centre by ensuring they are connected to the right team.

IVR

Allow the customer to swiftly navigate through your automated menu to help them arrive at the right team in a short space of time.

CTI

Screen POP with 250+ CRM integrations.

Enable a Contact Center that delivers on the promise of seamless customer experiences.

Modern & Secure All-in-One Cloud Native Contact Center
Crystal Clear Voice Quality & Industry Leading Reliability
Simplified Communications with a Unified Interface
Flexible Deployment Options
Endless CRM Integrations
No Additional Cost
100% Your Brand

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  • Workforce Engagement

    Unlock team potential by tracking & improving agent engagement and productivity to create a better customer and agent experience.

  • Call Recording

    A Complete Picture of Every Customer Interaction - Easily identify areas of improvement while gaining the insights contact centers needs.

  • Employee Performance Management

    Empower managers to deliver personalised training sessions by identifying the skills that agents need, taking employee performance to new heights.

  • Quality Assurance & Monitoring

    Turning every interaction into an opportunity to elevate CX by evaluating agent interactions and providing agents with actionable feedback they need to deliver an exceptional CX.

Reporting, Analytics & Insights​

Harness the leading analytics suite turning every decision into better data-driven business outcomes.

  • Turn Insights Into results
  • Pre-Built & Customer Performance Dashboards
  • Intelligent Insights for Everyone
  • Display What Matters
  • Gain Insights from Every Interaction
  • Dashboards for Real Time Monitoring & Alerts
  • Real time / Historical Reporting
  • Ensure Quality & Performance

250+ Integrations

See how it works for your business

A sales advisor will contact you for a personalised, informative demo on the key features and benefits of a cloud phone system.