Hardware

The UC market keeps growing strongly, in fact, according to Nasdaq, it has projected a 16.3% growth rate annually between 2014 and 2020. UC solutions bring in several channels of communication under one roof and this encourages organization-wide collaboration and a streamlined...

We have specifically configured our Vicidial Servers for optimal performance. We have racked up our servers in Manchester Science Park at the Melbourne Server Hosting which is right above the major internet hub of the North West. We utilize a Storage Area Network that is linke...

How Important is Networking? Through the years, we have provided our services to several call centres. From our experience, there are two main underlying causes of problems; the quality of the internet connectivity and networking. Without a doubt, if you don’t take you time to...

This is a very crucial strategy for call centres. VICIdial Disaster Recovery Plan Why is Disaster Recovery So Vital? You may think that the single costliest resource of any call centre is the hardware the data or even the calls that are being made, but no! The staff is actuall...

According to Barco research, 9 out of 10 UK office employees undergo extremely elevated levels of stress whenever they deal with bothersome boardroom technology during their meetings. The heart rates of employees rose to 179bpm at any time they grapple with technology in the c...

Yealink, leading global UC (Unified Communications) terminal solution provider recently made an announcement that its VC (video conferencing) endpoints, the T49G for desktops and VC110 for huddle rooms have achieved interoperability with their cloud-based video communications ...