OVERVIEW Keep working on the go and save as much time as possible. Experience first class efficiency with gloCOM GO.Plane mobile phone call, take charge of call times and set your availability using the gloCOM GO Presence functionality on the panel. ’’…gloCOM GO provides you with infinite flexibility for the smoothest and most effective communication…’’ … Continued
OVERVIEW Check the phone and presence status of other agents. Send messages and make calls to them. View the status of idle agents, busy agents, calls on wait, real-time queues, etc.…You can also filter the agents and the queues so that you can only display the specific information that you want, for instance display only … Continued
OVERVIEW Monitor the status of agents and the efficiency. Utilize the dialler with multiple strategies of outgoing calls. The moment an agent chooses not be ready, a request for the reason is made and reported for live and historic displays as well. ‘‘…static and dynamic options for agents…’’ Easy logging in and logging off as … Continued
gloCOM business Edition is a tailor-made Unified Communications business tool that brings immense possibilities. Finally, you have a single application that you can depend on for handling all your communications on a daily basis. We created for you a combination of premium quality Instant messaging, file sharing, Voice and Video calls, Outlook and CRM integration … Continued
They are prided as ‘…the world’s first truly personalized private airline.’ Zetta Jet, whose headquarters are in Singapore brings a promise of the ultimate luxurious experience in their first class flights on their fleet of ultra-long range business jet; the Bombardier Global. The Zetta Jet is among the few airlines that are able to fly … Continued
According to a new research by Technavio, the average yearly growth in the mobile VoIP market globally was forecast at 28.5% between this year (2016) and 2020. Mobile VoIP provides consumers with the ability to make IP phone calls via mobile LTE and 3G networks, and fixed connections like Wi-Fi and wireless hotspots. Part of … Continued
As home users and businesses stop using traditional analog telephone services, to adopt VoIP (Voice Over Internet Protocol), one of the main challenges becomes the allocation of the adequate amount if bandwidth to your Internet telephone service. What amount of your current bandwidth is required for high-quality voice calls? This is among the most frequently … Continued
Often, technology expenditure solely falls on the IT department. In the past, this accounting strategy made a lot of sense when procuring and managing of the majority of solutions was carried out by IT. However, the current cloud-intensive business environments are diversifying the control of technology expenditure throughout your organization. For example, according to Gartner, … Continued
VoIP (Voice Over Internet Protocol) is a piece of technical software that lets businesses manage customers in a timely, proficient manner. It also allows real-time communication between colleagues from different locations. As a business keeps growing, it is expected that new measures will be needed to be put in place in order to make sure … Continued
Office phones need to be upgraded to VoIP systems for optimal efficiency and cost effectiveness. However, it could be difficult to determine the best option for your office setting especially since there are lots of different VoIP providers out there. As you narrow down your options, it usually comes down to choosing between a flat … Continued
