Xinix takes pride in delivering reliable and cost-effective telecom solutions worldwide including VoIP, network, data, and mobile solutions. We are committed to delivering exceptional customer support and have joined hands with LiveAgent. The original help desk software, LiveAgent, offers a supercharged customer support tool with live chat, a ticketing system, and other help desk capabilities. With an exceptional multi-channel toolset, an incredible 130+ ticketing features, and more than 200 integrations, LiveAgent is enabling businesses to deliver seamless and exceptional customer services.
LiveAgent – Premium Customer Support Solutions
LiveAgent offers a wide array of cutting-edge solutions inducing live chat, call center solutions, ticketing systems, and social media integrations. With the core focus on delivering cost-effective, reliable, and functional tools for customer support, LiveAgent serves over 150 million users and over 40,000 businesses worldwide.
Recognized as the fastest implementation software by prominent review portals, LiveAgent enables businesses to increase their revenue by turning website visitors into customers. The interactive nature of live chat allows swift and prompt responses to customer queries. More personalized interactions with customers enhance customer satisfaction and retention rates.
Businesses can centralize customer interactions with the LiveAgent omni channel help desk solution. robust features, native live chat, and call center services provide seamless and unified communication to customers seeking assistance.
LiveAgent call center solutions enable businesses to achieve a high call resolution rate of up to 56%. Their highly skilled call center agents with in-depth product knowledge, effective communication skills, and troubleshooting techniques efficiently handle customer queries. In addition, the implementation of advanced techniques such as interactive voice response (IVR), unlimited call recordings, agent availability management, and call center software helps achieve excellence in customer support. Furthermore, grow your customer base with social media integrations and reach your audience via Facebook, Twitter, and Instagram.
Last but not least, their robust ticketing system is the cornerstone of efficient, reliable, and cost-effective customer support. never miss a query no matter if it is from email, live chat, social media, or direct call. save your valuable time and optimize resources with a centralized hub that customers can approach easily from multiple different channels. The user-friendly interface makes it easier for live agents to navigate and manage tickets effectively, so they can offer more personalized and efficient assistance to customers.
What sets LiveAgent apart is its commitment to providing unparalleled, efficient, and proactive customer support at a fraction of the cost. Collaborating with live agents is ideal for businesses who want to elevate their customer support to new heights.
Xinix – LiveAgent collaboration allows users to integrate Xinix numbers into the call center.
Here is how you can do it!
- Log in to your LiveAgent account
- Navigate to Numbers
- Search for Xinix.
- Click on add
- Insert required credentials
Cost of integrating Xinix:
LiveAgent subscription includes integration at no extra cost, whereas Xinix offers its services for a fee.
Benefits Of Choosing LiveAgent:
- Cost Saving
- 24/7 dedicated customer support
- Multi-channel toolset
- Robust ticketing system with more than 130 ticketing features
- Help desk software with faster setup
- Simplified billing
- Tried and trusted by millions