You can use the Zoiper Webphone with your VICIhost account at no extra cost and you can easily embed it right into the Agent Screen of your VICIdial.
The fact that you aren’t required to configure on the Agent workstation may possibly be Zoiper Webphone’s best feature. This can immensely cut on costs, particularly in the call centres of home-based agents.
The working of the Zoiper Webphone is similar to the application of the Zoiper Softphone, only that its loading occurs within your browser the moment the agent is logged into the VICIdial Agent Screen.
If you want to know more about the Zoiper Webphone, reach us through our contacts.
