We have some VICIhost customers who use their VICIhost system as their office PBX. VICIhost provides you with a complete PBX package with all the features you expect to find in PBX, for instance; call queues, IVRs, incoming call routing, voicemail and using your SIP hard phones.
Moreover, you will have an extra advantage of easier monitoring of your VICIdial call centre agents right from your desk phone.
Please don’t hesitate to contact us if you want to know more about using your VICIhost system as an office PBX.