OVERVIEW
GloCOM lets users take advantage of office control glocom features while out of the office, without having to touch the phone physically.
‘‘…remote office phone control, dynamic conferencing…’’
Make use of easy actions such as drag and drop when adding a user or users to a chat/group chat/call/conference, make attended and blind transfers. Chat with a user or users using single or group chat simultaneously, and store a History of all you IM conversations which you can search for later.
‘‘…the most effective solution for communications for office personnel…’’
Manage your availability and status on gloCOM and view the availability and presence of other users as well. Sync your contacts from Outlook with gloCOM and call them directly from Outlook or gloCOM via the integrated plugin for Outlook. See who is calling you from your Outlook contacts whenever you receive an incoming call.
‘‘…the simplest system in the industry; automatically integrates all telephone brands…’’
Boosts productivity, and makes operations more reliable that’s to the user-friendly design. These and other exclusive advantages that come with gloCOM will change the communications of your business for good!
‘‘…reduced costs, higher productivity and better management…’’
BENEFITS
TECHNOLOGY UPGRADE
Your office communications systems are modernized by gloCOM while retaining the classic experience of your phone systems.
STANDARDIZED CONTROLS
You will still control all the actions related to phone calls using your desk phone just the way you used to.
MANAGING CONNECTIONS
Use the intuitive interface of gloCOM Click-to-Dial to keep your PBX, Apple, Google and Outlook contacts.
EASY SETUP
The time and knowledge that you need to complete the setup process; from downloading to calling is just under 5 minutes.
ENHANCED PRODUCTIVITY
Save time, reduce costs and lower levels of stress by implementing gloCOM tools and featured throughout.
SMOOTHER COMMUNICATION
Enjoy premium quality calling, instant messaging and fax as well as unified voicemail inbox GUI and contact entries
INCREASED EFFICIENCY
Focus on the most crucial stuff through efficient business communications management using gloCOM
CONTROL AVAILABILITY
Plan your phone calls, manage your time and set your availability using the functionality of the gloCOM Presence panel
INSTANTANEOUS DEPLOYMENT
Use Silent Install features and Microsoft Installer to deploy gloCOM almost instantaneously on a large scale.
KEY FEATURES
CALL MANAGEMENT USING A PHYSICAL DEVICE
You will still be able to control your phone calls just like before, with a physical device. More gloCOM features can be accessed using the interface of the desktop application
GLOCOM CONNECTIVITY
With just a single click, you can view and call all your PBXware, Apple and Google contacts from the gloCOM Interface.
MESSAGING SERVICES
Send messages and share files with your workforce or fellow employees to boost collaboration and enhance the productivity of workflow.
SUPER FAST SETUP
The procedure of setting up gloCOM is a fully automated lightning-fast procedure, it only needs inputting an email and a password. It will be complete in just a few minutes.
DRAG & DROP FUNCTIONALITY
There is a much faster and simpler operation on gloCOM since practically any action can be performed with the drag and drop operation
CALL TRANSFERS
You can quickly transfer phone calls to any phone number or extension using gloCOM. Apart from that, you can also redirect a call to another ongoing phone call.
VOICE CONFERENCING
With gloCOM GUI, you can easily carry out organization and management of voice conferences. Inviting contacts to a conference is as simple as dragging and dropping. You can also mute any participant(s) or kick anyone out of an ongoing conference. In addition, you can customize the conference rooms as you wish, and so much more!
GROUP CHATS
Start and manage sessions of group chat with your colleagues. To create a group chat, simply Drag&Drop contacts to add them to a chat session. You can initiate a voice conference with the participants right from the group chart window.
ENCRYPTION
gloCOM servers have a TLS/STRP encryption set implemented on the server but voice call encrypting is also enabled.
CHANNELS
You can list contacts using the functionality of Channels and send circular messages to the department of a company.
CRM SYSTEM INTEGRATION
You can implement gloCOM with your Customer Relationship Management (CRM) system to boost its efficiency. gloCOM 4.x can be implemented with a variety of CRM solutions such as Zendesk, Zoho, SugarCRM and Salesforce.
NOTIFICATIONS
gloCOM seamlessly gets integrated with default notifications systems of Operating Systems to allow push notifications on messages, incoming calls, invites to conferences and much more.
SWITCH PHONE
You can use the Switch Phone button in the course of a live call to initiate ringing across all the registered devices of a user so that the user can carry on with the call on a different device. For example, a user can switch from the desk phone to a mobile device when they need to leave their office but wish to continue with the call.
VOICEMAIL PANEL
The Voicemail panel button flashes after receiving a Voicemail message. To access the panels so that you can check the voicemail or manage your Voicemail, just click the Voicemail panel button.
