Your Callers Will Know More About Your Services and Products and This Will Make Them Lose Their Perception of Time While They Wait
Currently, there is a steady increase in the magnitude of business that is conducted via the cell phone. Thus, it is quite critical that you are presented to the customers (who are the call recipients) in the most courteous and profession manner possible. Don’t think of putting your caller on hold as an unwise move. This is actually an opportunity that you can seize to keep giving your caller vital and interesting info about your business.
You are thinking about putting property out in the market and you make a call to an estate agent. The moment your call is answered you are put on hold for a couple of minutes as it gets redirected to the relevant department. As you wait for their on-hold message informs you about the options that you have, starting from how the advertisement of your property will be carried out, to details about a charge-free market appraisal on the property you are looking to sell. This is accompanied by information about a great deal on a mortgage that is presently available.
Isn’t this way better than being kept on hold in uncomfortable silence or even just listening to music? Instead of being frustrated about the wait, you are being given details on precisely what you need to know. This way, a lot of time is saved on both the business and the caller and at the same time, the chances of a successful deal are greatly increased.
We can make a customized on-hold message(s) for your business. We will use the exact information that you would like to provide your callers with, the services and products that you wish to showcase and the offers and deals you would like to promote. We deliver a completely collaborative and customizable service, which will integrate our specialized expertise and the knowledge you have for the business you are running and the industry as a whole.