IRIS CRM  Integration

IRIS CRM Integration

Providing good customer service doesn’t have to be difficult.You have to organize it well.

System Characteristics

Application Information:

Manufacturer: Kubion bv
Application: IRIS
Market: General CRM
Version: 3.0

Other Information:

Operating System: Windows
Installation Options: Mandatory remote installation required.
Product: Go Integrator sipdesk

Integration Type

Client Add-in

Add-in Classification

Controlled

Product/License Type

Unite

Supported Features (related to latest supported release)
Address book search
Caller details preview
Manual screen pop:
Click to dial via Sipdesk Integrator:
Additional features:
Click to dial via Go Integrator:
Auto Screen Pop
Manual call activity logging:
Automatic call activity logging:
Integration with Notes:

Notes / Advisories

Please enquire with your service provider to find out more about the features supported for this integration.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References

  1. IRIS (Product Website)

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