FreeAgent CRM Telephony Integration - XINIX
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Infor CRM Integration

Infor CRM Integration

ERP Simplified Smart, Preconfigured, Modern. Industry cloud solutions

System Characteristics

Application Information:

Manufacturer: Infor
Application: Infor CRM
Market: General CRM
Version: 8

Other Information:

Operating System: Windows
Installation Options: Optional
Product: Go Integrator sipdesk

Integration Type

Client Add-in

Add-in Classification

legacy

Product/License Type

Unite

Supported Features (related to latest supported release)
Address book search
Caller details preview
Manual screen pop:
Click to dial via Sipdesk Integrator:
Additional features:
Click to dial via Go Integrator:
Auto Screen Pop
Manual call activity logging:
Automatic call activity logging:
Integration with Notes:

Notes / Advisories

Only LAN version is supported. Web version not supported.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References

  1. Infor CRM (Product Website)

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