CCH Central  Telephony Integration

CCH Central Telephony Integration

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System Characteristics

Application Information:

Manufacturer: Wolters Kluwer (UK)
Application: CCH Central
Version: 2014-2020
Market: Financial/Insurance

Other Information:

Operating System: Windows
Installation Options: Mandatory remote installation required.
Product: Go Integrator Nava

Integration Type

Client Add-in

Add-in Classification

Controlled

Product/License Type

Unite

Supported Features (related to latest supported release)
Address Book Search
Caller details preview
Click to dial via Communicator for sipdesk
Click to dial via business application
Manual screen pop
Auto screen pop
Automatic call activity logging
Manual call activity logging
Additional features
Integration with Notes

Notes / Advisories

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References

  1. CCH Central (Product Website)
  2. Wolters Kluwer (UK) (Manufacturer Website)

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