FreeAgent CRM Telephony Integration - XINIX
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Assurantie (also known as Unit4 Scenario) CRM Integration

Assurantie (also known as Unit4 Scenario) CRM Integration

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Assurantie

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System Characteristics

Application Information:

Manufacturer: Dias
Application: Assurantie
Market: Finance/Insurance

Other Information:

Operating System: Windows
Installation Options: Mandatory remote installation required.
Product: Go Integrator sipdesk

Integration Type

Client Add-in

Add-in Classification

Controlled

Product/License Type

Unite

Supported Features (related to latest supported release)
Address book search
Caller details preview
Manual screen pop:
Click to dial via Sipdesk Integrator:
Cached Mode:
Click to dial via Go Integrator:
Additional Features
Manual call activity logging:
Add contact:
Click to dial via business application:

Notes / Advisories

The method of integration we use for UNIT 4 Scenario-Assurantie is to periodically (daily) ‘cache’ the contact data which would then be available to identify the caller. This ‘cached’ contact data is used to identify callers therefore would not be ‘live’ data.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References

  1. Assurantie (Product Website)
  2. Dias (Manufacturer Website)

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