Apptivo  CRM Telephony Integration

Apptivo CRM Telephony Integration

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System Characteristics

Application Information:

Manufacturer: Apptivo
Application: Apptivo
Market: General CRM

Other Information:

Operating System: Windows
Installation Options: Mandatory remote installation required.

Integration Type

Client Add-in

Add-in Classification

Controlled

Product/License Type

Unite

Supported Features (related to latest supported release)
Address Book Search
Caller details preview
Click to dial via Communicator for Xinix
Click to dial via business application
Manual screen pop
Auto screen pop
Automatic call activity logging
Manual call activity logging
Additional features
Integration with Notes

Notes / Advisories

Users must have the Apptivo Premium or Ultimate plan to use the Apptivo API. For more information, please contact Apptivo.  The user needs Supervisor permission to be able to see the “Business Settings” option.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References

  1. Apptivo (Product Website)
  2. Apptivo (Manufacturer Website)

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