eAgent Online CRM Integration

eAgent Online CRM Integration

AFAS Online is the cloud platform of AFAS waarin de software wordt aangeboden. It also says Saas (Software as a Service). The cloud platform ensures that the software is soon and stable available, up-to-date wording and back-ups are regulated.

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System Characteristics

Application Information:

Manufacturer: Allstate Insurance Company
Application: eAgent
Market: Finance/Insurance

Other Information:

Operating System: Windows
Installation Options: Mandatory remote installation required.
Product: Go Integrator sipdesk

Integration Type

Client Add-in

Add-in Classification

Controlled

Product/License Type

Unite

Supported Features (related to latest supported release)
Address book search
Caller details preview
Manual screen pop:
Click to dial via Sipdesk Integrator:
Cached Mode:
Click to dial via Go Integrator:
Manual screen pop:
Manual call activity logging:
Add contact:
Click to dial via business application:

Notes / Advisories

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

References

  1. eAgent (Product Website)
  2. Allstate Insurance Company (Manufacturer Website)

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