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Tag: Artificial Intelligence

Four Best Ways to Leverage AI in Customer Service

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Every business has the same mantra that the customer always comes first. Likewise, artificial intelligence (AI) is making an ultimate difference to businesses regarding customer service. It saves them time and money for companies by refining the customer relationship and engagement. As a consequence, AI leads to a better brand reputation and customer loyalty. Staff … Continued

How Artificial Intelligence has revolutionized the Customer Service in 2021

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Customer experience and relationship management are always at the center of business VoIP. Satisfying the existing customers gives the companies a better return than having to look for new customers. In 2015, CRM software grew to $26.3 billion, and it is rapidly increasing, particularly with the AI integration. Likewise, business VoIP providers offer companies extra … Continued